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Manuals, Guides, Documentation, and Policies for Staff
WISCAT (AGent) documentation is accessible online to library staff when logged into WISCAT under a staff account. Content-specific Help is also available from any screen within WISCAT.
Delivery Service Best Practices for Library Staff [2008] - The Delivery Services Advisory Committee developed these guidelines for shipping materials.
ILL Quickstart Overview provides a basic list of steps in the interlibrary loan process.
Managing the WISCAT Public Interface - Instructs staff how to customize the licensed WISCAT public interface for their library by using the Guest user account.
Patron Email Notification - Brief instructions on how a library can set the AGent software to automatically send customized email messages to patrons when an ILL status changes on their requests.
Requesting Materials from Out-of-State Locations - Information, policy and instructions covering the request of materials from out-of-state locations using systems which include OCLC and MINITEX.
Status Browse - Staff use Status Browse in WISCAT (AGent) to manage requests. Borrower and Lender work queues for a library are displayed in the Status Browse screen with requests grouped by current status (Received, Shipped, etc.).
User Accounts - Quickstart Guide - Instructions to add user accounts, create patron categories, and set a maximum number of active ILL requests per patron category.
Wisconsin Interlibrary Loan Guidelines 2005 [PDF version] - These current guidelines address statewide resource sharing policies and best practices.
WorldCat Resource Sharing Custom Holdings Groups
Access a series of Word documents your library can use as templates for creating your own custom holdings in WorldCat. Click here to access our page.
WISCAT ILL Listserv Information
Wisconsin library staff are encouraged to subscribe to the WISCAT ILL email distribution list. Click on the link below to go to the subcription page.
Frequently Asked Questions
Check here for the latest Interlibrary Loan how-to information.
Patron-Initiated Interlibrary Loan
Libraries may allow their users to create and track their own interlibrary loan requests. It improves service to the end user by affording them faster and more direct access to materials not available at their local library or within their library system. Patron-initiated requesting frees library staff from some of the work currently associated with offering interlibrary loan service to their patrons.
Click here for complete documentation about patron-initiated requesting.
ILL Training Documentation
These annotated PowerPoint programs explain how to create and manage your ILL requests as a borrower and lender.
Creating Interlibrary Loan Requests: Returnable (Loan) Requests
Editing the Lender List from Retry and Unfilled Requests
How a Request's Lender List is Formed
ILL Administration - Maintaining Your Participant Record
Interlibrary Loan Administration Basics
Interlibrary Loan Administration Request Management (Advanced)
Interpreting Request History Information
Managing Interlibrary Loan Requests: Returnable (Loan) Requests
Setting User Preferences in WISCAT
User Records in WISCAT
Book Club Kits Available Through Interlibrary Loan
Libraries on the ILLWISCAT list were asked if they have collections of books purchased for their book clubs and if so would they be willing to lend the book club "kit" on ILL to other libraries. Those willing to lend submitted a list of the titles, along with the number of books in their "kit." The compiled list (in Excel format) includes a column for the name of the owning library, as well as the name of the WISCATILL site to access if the owning library is not using WISCAT ILL.
Libraries wishing to borrow one of the book club "kits" from the list below should contact the owning library.
If your library has collections of books and is willing to lend them to other libraries, please send a copy of the list (electronic would be appreciated, but a paper copy is acceptable) to Vickie Long. The data will be updated periodically.
Click here to view the Excel list of book club kits held at various Wisconsin libraries.
The link to a similar list of kits found on the Wisconsin Library Association (WLA) website is Book Discussion Kits at Wisconsin Libraries
AV Lending Charts and Wisconsin ILL Reply Codes
Interlibrary Loan Reply Codes [PDF format]
AV Lending Chart (Academic & Special libraries) -- by OCLC code [PDF] [Excel] (rev. 8/30/06)
AV Lending Chart (Academic & Special libraries) -- by Library Name [PDF] [Excel] (rev. 8/30/06)
MINITEX AV Lending Chart -- by OCLC code (rev. April 2005)
MINITEX AV Lending Chart -- by Library name (rev. April 2005)
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For questions about this information, contact Martha Berninger at (608) 224-6168 or toll-free at (888) 542-5543 Ext. 4
Last updated on 7/27/2009 2:51:59 PM
