Cybersecurity in Wisconsin Schools
As the new school year arrives, we at DPI would like to remind everyone how important cybersecurity is. It’s a sad fact that school districts in Wisconsin and across the U.S. continue to be targeted by cybercriminals. A wrong click can lead to a data breach, ransomware attack, fraud attempt, or other cyber incident that can impact school operations and/or expose private information. Preventing such incidents can be a daunting task for even the most resourceful school districts, and the reality is that cyberattacks are inevitable for every district, eventually.
The good news is that there are steps every district can take to prepare for the inevitable:
- Effective cyberattack prevention begins with awareness. Take the time to ensure that everyone in your district knows your cybersecurity policies and expectations as well as the essentials of sound cyber hygiene – common-sense habits such as keeping passwords complex and private, keeping business and personal Internet usage separate, or avoiding clicking on links, opening attachments, calling back numbers or giving out confidential information requested in unusual or unsolicited communications.
- Always remember that bad cyber actors try to exploit our better nature to gain access to our systems and data. If any request seems like it might require bending the rules or offers something too good to be true – even if it seems like it comes from the most trusted of sources, it might not be on the level. Everyone in your district should know how to identify potentially deceptive messages, verify their authenticity and appropriateness, and who to tell (as soon as possible) if anything seems suspicious, appears unusual, or goes wrong.
- The emergence of deepfakes – audio and video that so closely mimic subjects’ personal appearance and speech that even those who know them can’t tell the difference – is adding a new dimension to fraud; districts should develop awareness of these threats and think about how staff can incorporate policies, processes and workplace cultures that resist deception.
- Districts should plan to recover from their worst cyber day. Everyone in the district should know their role in the event of a cyber emergency – how to report and how to communicate, even when systems are down – and there are key steps that management can take to prepare.
- To resist ransomware attacks aiming to hold a district’s systems and data hostage (and potentially incapacitating schools for days or weeks), districts should ensure that critical data is backed up off-network (out of reach of the bad actor), have a recovery plan to replace any unrecoverable or damaged computing infrastructure, understand and be able to leverage their insurance coverage, know how to rapidly involve law enforcement and other resources (such as the Wisconsin Cyber Response Team), and plan to able to clearly communicate the situation to stakeholders and community.
- To resist attempted fraud (possibly leveraging deepfakes!), districts should also meet proactively with law enforcement and payment service providers (especially their banks) to plan for the interdiction and/or claw back of fraudulent payments.
- Most importantly – take the time to talk these scenarios through with your staff. A little forethought goes a long way.
For questions or more information, please feel free to reach out to Paul Neff (paul.neff@dpi.wi.gov; 608-267-9160), DPI Chief Information Security Officer.
Resources
State of Wisconsin
- DPI Cyber Security Resources Site
- Wisconsin Cyber Response Team (CRT)
- 24-Hour Duty Officer: 800-943-0003 option 2 (tell them you have a cyber incident)
- The 2024 Governor’s Cybersecurity Summit and Women in Cybersecurity Event will take place October 28-30 at the Fox Cities Exhibition Center, Appleton WI. In addition to your technical staff, students with an interest in cybersecurity may attend at discount.
Cybersecurity and Infrastructure Security Agency (CISA)
- Protecting Our Future: Partnering to Safeguard K-12 Organizations from Cybersecurity Threats (Essential recommendations and toolkit designed for K-12)
- CISA Cyber Essentials Starter Kit (Cyber Essentials guide and NIST best practices for leaders)
- CISA Cybersecurity Best Practices
- stopransomware.gov (resources for ransomware prevention and response)
- 2024 National Summit on K-12 School Safety and Security (September 24-25, 2024)
Other Resources
- Infragard Milwaukee chapter – get to know your FBI Field Office
- U.S. Secret Service guides to preventing and responding to cybercrime
- U.S. Department of Education Resources
- Multi-State Information Sharing and Analysis Center (MS-ISAC) – most services free to school districts
Please enjoy this back-to-school season with your students, staff, families, and communities.