AI for Academic Support Faculty (Student Services)
Practical, role-aware guidance for school counselors, school psychologists & social workers, school nurses, special education staff, and gifted & talented coordinators. This hub focuses on using AI to enhance student support while protecting privacy, dignity, and equity.
Use the sections below to explore ethics and data privacy, professional learning, and role-specific examples you can adapt in your own context.
Quick Links
Ethics, Equity & Data Privacy
Guardrails, scenarios, and decision-making tools for responsible AI use in student services.
Professional Learning
Microlearning, Wisconsin-specific webinars, and refresher resources for busy support staff.
Toolkits & Resources
Practical tools, checklists, templates, and ready-to-adapt resources to support AI use in student services.
Role-Specific Guidance
Expand a role below to see example use cases, prompt ideas, and cautions tailored to that professional area. Triangles are static indicators that a dropdown is available.
▸ School Counselors
Explore how AI can support academic and career planning, college and scholarship searches, and communication with students and families—without outsourcing relationship-building or judgment to tools.
- Drafting first-pass communications you review and personalize before sending.
- Creating editable templates for Individual Learning Plans (ILPs) and four-year plans.
- Generating lists of career exploration questions or advisory lesson ideas.
- Using AI to summarize non-confidential trends in survey data to inform programming.
Example tools & sample prompts (use only generic, fictional, or de-identified information):
- Microsoft Copilot – Draft a first-pass email to families about an upcoming course-planning night. Prompt idea: “You are a high school counselor in Wisconsin. Draft a warm, plain-language email to families about an upcoming course-planning night. Include 3 questions they can ask their student. Keep it under 250 words.”
- Khanmigo for Teachers – Brainstorm advisory or ACP lesson hooks. Prompt idea: “Generate 5 short, discussion-based advisory activities that help 10th graders reflect on their strengths and interests, aligned to career exploration.”
- TalkingPoints (if licensed by the district) – Translate and adapt non-confidential outreach messages for multilingual families. Prompt idea (within your translation tool, not an LLM): “Translate this de-identified outreach message to Spanish, keeping a supportive and encouraging tone.”
▸ School Psychologists & Social Workers
AI is not a clinical tool—but it may help with drafting non-confidential resources, organizing notes, and preparing universal tier resources to support social-emotional learning.
- Drafting classroom SEL lesson outlines you modify and align to your frameworks.
- Creating plain-language explanations of tiered supports or processes for families.
- Brainstorming question prompts for professional consultation (not for student evaluation).
- Summarizing de-identified patterns in Tier 1 and Tier 2 data to target supports.
Example tools & sample prompts (never enter student names, health details, or evaluation data):
- Microsoft Copilot – Draft universal SEL resources. Prompt idea: “Outline a 30-minute Tier 1 classroom lesson for 6th graders on coping with test anxiety. Use trauma-informed language and include a brief script I can adapt.”
- Khanmigo for Teachers – Generate ideas for small-group activities. Prompt idea: “Create 4 brief, student-facing reflection questions for a small group focused on building peer problem-solving skills in upper elementary students.”
- TalkingPoints (if available) – Share non-confidential information about universal supports with families in home languages. Prompt idea (for your AI drafting tool): “Draft a short, family-friendly explanation of our school-wide ‘calm corner’ expectations in neutral, non-clinical language.”
▸ School Nurses
School nurses may use AI to streamline communication and education while maintaining compliance with HIPAA, FERPA, and local policies.
- Drafting educational handouts on common topics, reviewed and approved before sharing.
- Creating plain-language versions of existing, vetted health information for families.
- Organizing de-identified trends for annual reports or board updates.
- Translating non-confidential materials into multiple languages (with human review).
Example tools & sample prompts (start from vetted, policy-aligned content):
- Microsoft Copilot – Turn district-approved health guidance into a draft family flier. Prompt idea: “Using the pasted, district-approved text below about staying home when sick, create a one-page draft flier for families written at about a 6th-grade reading level.”
- Microsoft Translator – Translate non-confidential letters and fliers for multilingual families, followed by human review. (Do not use it to translate individual student health records.)
- TalkingPoints (if your district uses it) – Send brief check-ins or general reminders in families’ home languages (for example, vision/hearing screening dates) without including sensitive health details.
▸ Special Education Staff
AI must never make eligibility, placement, or service decisions—but can help streamline preparation of materials and differentiation of supports when used carefully.
- Drafting progress note templates or checklists you then customize.
- Suggesting ways to differentiate non-confidential classroom tasks and assignments.
- Brainstorming communication scripts for IEP meetings that you refine.
- Creating non-confidential practice activities aligned to IEP goals (with staff review).
Example tools & sample prompts (use fictional or fully de-identified scenarios):
- Microsoft Copilot – Draft scaffolded versions of classroom tasks. Prompt idea: “Given the generic assignment below, suggest three scaffolded versions for a student who benefits from chunked directions and sentence starters. Do not reference any specific student.”
- Khanmigo for Teachers – Brainstorm practice activities that align to IEP-style goal statements (without including student identifiers). Prompt idea: “List 6 practice activities that support a goal like ‘will write a complete paragraph with a topic sentence and 3 supporting details in 4 out of 5 opportunities.’”
- District-approved accessibility tools (for example, Immersive Reader, read-aloud, or captioning features) – Combine with teacher-created prompts to help students access grade-level text while maintaining appropriate accommodations and modifications documented in IEPs.
▸ Gifted & Talented / Advanced Learner Coordinators
AI can help generate enrichment ideas, independent study scaffolds, and communication templates—while centering student voice and authentic challenge.
- Brainstorming enrichment project ideas connected to student interests.
- Drafting menus of choice-based tasks for advanced learners.
- Creating first-draft communication templates for families about advanced opportunities.
- Summarizing de-identified participation data to examine equity of access.
Example tools & sample prompts (keep student information generic):
- Microsoft Copilot – Generate enrichment project ideas. Prompt idea: “Create 10 independent project ideas for a middle school student who loves astronomy and coding. Include a short description, suggested product, and a reflection question for each.”
- Khanmigo for Teachers – Draft tiered choice boards. Prompt idea: “Design a 3-column choice board (Must Do / Should Do / Could Do) for deeply exploring narrative writing techniques at a high-school level.”
- TalkingPoints or district-approved family communication tools – Draft and translate non-confidential updates to families about advanced learning opportunities and ways to support student passion projects at home.
Getting Started With AI in Student Services
- Begin with non-confidential tasks (drafts, templates, planning tools) rather than student records.
- Review your district’s AI, data privacy, and technology use policies before piloting tools.
- Keep a human in the loop: you review, revise, and approve anything generated by AI.
- Use AI as a thinking partner, not as a decision-maker or clinical tool.
Help Us Improve This Guidance
This section will evolve as tools, policies, and best practices change. Share your questions, examples, or concerns so we can improve and expand the guidance.