To be inclusive to all users, a library must actively consider its space and services. Serving Special Populations is designed to guide library staff in planning, implementing, and evaluating services for special populations, offer a range of resources and strategies useful to all size public libraries no matter where they are located in Wisconsin, and provide information unique to Wisconsin.
Overview, Considerations, and Best Practices for Specific Populations
- English Language Learners
- Homelessness and poverty
- People who are displaced or live in residential care, foster care, detention, or treatment facilities
- People in underserved areas or with diverse backgrounds
- People with disabilities
- People with limited literacy or information skills
Library Services to Special Populations
- Defining and identifying special populations
- Serving special populations in public libraries
- Collaboration on services to special populations
- Evaluating special services
This online publication was developed in 2013 and updated in 2016. It is a follow-up to Adults with Special Needs: A Resource and Planning Guide for Wisconsin's Public Libraries and Youth with Special Needs: A Resource and Planning Guide for Wisconsin Public Libraries, published by the Wisconsin Department of Public Instruction (DPI) in 1999 and 2005, respectively.