From:	DPI Open Enrollment
Sent:	Tuesday, July 13, 2021 10:12 AM
To:	Demrow, Jennifer   DPI
Subject:	Changes to a District's Superintendent or Open Enrollment Coordinator

To – District Administrators and Open Enrollment Coordinators

From – Jen Demrow, Open Enrollment Consultant

Subject – Changes to a District’s Superintendent or Open Enrollment Coordinator

This is the time of year when a number of personnel changes occur within school districts. 
When these changes affect the district’s administration of the open enrollment program, it is 
important to notify us of any changes of a school district’s superintendent or open enrollment 
coordinator/OPAL contact. This is also when districts should review their list of authorized OPAL 
users to make sure it is accurate. 

District Superintendent Change:

The district’s superintendent is responsible for authorizing local users of OPAL. The Department 
is responsible for authorizing district administrators/superintendent. 

Therefore, if there is a change in a district’s superintendent, we will delete the previous 
superintendent’s access to OPAL and will create a new User ID and password for the new 
superintendent. In order to start the process of making a change, your district’s open 
enrollment coordinator/contact should log into OPAL and update the information under the 
Contacts tab. Once this has been done, it will automatically generate an email to us and we will 
then be able to grant access to the new superintendent. 

District Open Enrollment Coordinator or OPAL Contact Change: 

If there is a change in the open enrollment coordinator/OPAL contact, the district 
superintendent should go into the Application User Management System (AUM) and add, 
delete, or edit any users as need. It is important to remember that once you create a User ID 
and password for new staff members or reset a password for someone who already has access, 
it is important to print or save that page and give it to the user, as this is the only time you will 
be given the user’s ID and password. Once you leave that page, you will not be able to find the 
password again. If the password is lost or compromised, the password must be reset. 

If a district’s superintendent needs instructions on how to do this or needs to know their User 
ID or password, please send us an email to openenrollment@dpi.wi.gov and we will retrieve 
this information for you. Obviously, it is necessary to protect the passwords, since OPAL 
contains confidential information about students. Each district user should be given their own 
User ID and password; districts should not be allowing users to access OPAL using previous staff 
members’ information. 

Once you have granted access to your new open enrollment coordinator/OPAL contact, please 
log into OPAL and update the information under the Contacts tab.

If you have any questions about this process, please let us know. 

Jen Demrow
School Administration Consultant
Public School Open Enrollment
Department of Public Instruction
608-264-6707
Jennifer.Demrow@dpi.wi.gov 

DISCLAIMER: The content of this email is for informational purposes only and not for the purpose of 
providing legal advice. You should contact your attorney to obtain legal advice, including compliance 
with state and federal laws and regulations.