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Teleservice Forward


Click on “Teleservice Modules” to view past recorded professional learning on topics related to providing teleservices. Click on “Contact Help Desk” to receive free technical assistance on teleservices questions you may have. Click on “Learning Schedule” to register for upcoming Teleservice professional learning events.

Additional Information about Teleservice Forward!

DPI and CESA 1 have partnered on a project funded by the CARES Act to provide professional development and technical assistance for Related Service Providers, including occupational therapists, physical therapists, school counselors, school social workers, school psychologists, educational audiologists, and speech-language pathologists, who provide or will provide teleservices to students. The project will provide both on-demand help and training and best practice resources free of charge.

Technical assistance is available through a call center. Practitioners may access the technical assistance center by calling 262-787-9500 ext. 9800, emailing teleservicehelp@cesa1.k12.wi.us, or by filling out the request form when clicking the button “Contact Help Desk."

The teleservice modules page includes recorded presentations from DPI staff on topics related to foundational practices and considerations when providing services via teleservice during COVID-19. Additional recorded content will be added based on future presentations from the Teleservice Forward project. The modules page also includes a link to a self-paced learning module that provides general information about teleservices.