On July 1, ForwardHealth published update 2021-21, "Transition From Temporary to Permanent Synchronous Telehealth Coverage Policy and Billing Guidelines." This update informs the field that on January 1, 2022, ForwardHealth will transition to a permanent telehealth coverage policy and billing guidelines. In order to facilitate the transition, between July 1 and December 31, 2021, Forward Health will allow providers to submit claims under either the temporary or permanent telehealth building guidelines as detailed in the ForwardHealth update.
Additional ForwardHealth permanent telehealth policy will be published in Fall 2021. ForwardHealth will hold webinars in the Fall to assist with the provider and member education on the rollout of the permanent telehealth policy. For any questions about School-based Medicaid services, please contact Christina Spector.