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ELO Frequently Asked Questions

Latest Licensing News Blog

Important Notice

 

There have been many recent changes to licensure in statute and rule.  Please review the Latest Licensing News blog for updates on current licensing requirements.

 

 

To login to Educator Licensing Online (ELO) click the blue "MY ELO LOGIN" button in the top left-hand corner of any licensing webpage, or click the "MY ELO" button below.

 

MY ELO Login

General Information

1.  How do I get a copy of my current license?
2.  What is ELO?
3.  Will DPI accept paper applications?
4.  What is WAMS?
5.  What is Onboarding?
6.  What is ECL data?
7.  How can I get statutory stipulations removed from my license?
8.  How can I get my name changed on my license?

 

Submitting an Application

9. What do some of the terms in ELO mean?
10. Does it matter what browser I use?
11. Which application should I use?
12. How much does the application cost?
13. What if I cannot login with my WAMS ID?
14. How do I find the agency relationship?
15. What requirements must a document meet to be uploaded into ELO?
16. What do I do if my transcripts are in a password protected PDF file?
17. What if I have more than one supporting document to upload?
18. What if I don’t have a credit card?
19. What if I need help using ELO?

 

After You Apply

20. How do I attach documents after I completed the application?
21. Where can I find the status of my license application?
22. How long does it take to process my license application?
23. How do I know that DPI received everything for my application?
24. When will I receive my new license certificate? Will DPI mail me a copy?

 

General Information

How do I get a copy of my current license?

Since educators can now go online and print a copy of their licenses, we no longer mail them. You will need to create an account for our Educator Licensing Online system. Please note that license certificates are only available when the license status is either Current or Next License Cycle Approved. Steps to print the certificate:

 

  1. Access your ELO Account
  2. Navigate to the “Manage Your Existing Licenses” section of the Quick Start Menu
  3. Choose “Print license certificate” from the drop down menu and click “Go!”
    Print Lic Cert
  4. Based on your browser’s default behavior, a file will be available for you to open or download.

Note: If you are printing your license certificate before July 1, there are two pages to the document. The first page is your current license and the second page is your new license.

 

What is ELO?
ELO stands for Educator Licensing Online. It is an online system that the Department of Public Instruction uses. The system is free to use, however the current application fees do apply. This system has replaced the old system of paper applications.  All licenses will be issued through this system.

 

Will DPI accept paper applications?

No, DPI cannot accept paper applications. All applications are made through ELO, and payments must also through the ELO system.

 

 

What is WAMS?
WAMS is a statewide ID system that is used for educator licensing as well as hunting licenses, campsite reservations, statewide healthcare, and a number of other purposes. In order to use the ELO application system, you must have a WAMS account.  Click for Instructions to create a WAMS ID.

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 What is Onboarding?
Onboarding is the critical process of connecting your current/previous licenses to your WAMS ID. You must do this successfully in order to renew or reactivate a license. Please read the Onboarding Instructions or click here to watch a how-to video.

 

 What is ECL Data?
This Endorsed Candidate for Licensure (ECL) data is required to complete your initial in-state license application for a new certification. ECL data is your educator preparation program’s electronic signature verifying the license(s) for which you are eligible. If you are unsure whether your program has submitted this data to the DPI, please contact the Certification Officer at your preparation program. DPI does not have an easy way to search for an individual candidate’s endorsement data.

 

 How can I get statutory stipulations removed from my license?

At the time you apply to renew or advance your license, you may request that stipulations be removed. Please attach documentation that you have completed the stipulations.

 

 

 How can I get my name changed on my license?

You may change the name on your license on the Name and Personal Details page of your next DPI application. If you are changing your name off-cycle, there is a $50 fee for that application. The application to change your name off-cycle is found under Apply for a New License in ELO. Select "Entity Self Service" in the first drop down menu, "Entity Self Service Activities" in the second drop down menu and "Change Name Request" in the third drop down menu to open up the application form.

 

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Submitting an Application

 What do some of the terms in ELO mean?

  • INITIAL = first time request for a license
  • ADVANCE = move from an Initial Educator License to a Professional Educator License
  • EXTEND (also called Downgrade or Extension) = add one additional year to a 5-year Initial Educator License or a 5-year Professional Educator License because the educator did not complete the required professional development
  • REACTIVATE (also called Return to Active) = renewing a Professional Educator License after it has been expired for more than one year
  • REISSUE = issue another 5-year Initial Educator License because the educator did not complete three years of work experience
  • RENEW = issue a new 5-year Professional Educator License based on completion of required professional development
  • REVALIDATE = the process of making a Life License valid again after it has been invalidated due to the educator not working in the field for five consecutive years
  • UPGRADE = renew to a new 5-year Professional Educator License after having a 1 year Professional Educator License and completing the required professional development

 

Does it matter what browser I use?
ELO works best on browsers that are fully up to date.  The minimum browser version recommended by DPI is listed below:

  • Chrome - v65
  • Firefox - v58
  • Internet Explorer - v11

ELO is not supported by Safari or on mobile devices (tablets and phones).  Using an unsupported browser to complete an application may result in unexpected system behavior.  If your browser is an older version than supported by ELO update your browser before starting your application.

 

Which application should I use?

Please review the list of applications at Apply for an Educator License to find the application you need. If you are applying for a license for the first time or for an additional license category (teacher, pupil services, administrator), you will need to apply for an “initial license.” Note that there are separate applications for candidates who completed their preparation programs in Wisconsin or out-of-state.

 

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 How much does the application cost?

See License Application Fee for information about the cost of various applications. An application fee covers the cost of processing the application. It is not a “license issuance” fee. Therefore, no refunds are made if it is determined after processing the application that a license cannot be issued or renewed.  Each license application submitted by an applicant requires a fee for that application. In some cases, an applicant must submit multiple applications (also called transactions), which requires multiple application fees.

     

     What if I cannot login with my WAMS ID?
    If you have forgotten your login information or locked yourself out of your account you may perform an account recover to change your password and find your USER ID: WAMS Home.

     

     

     How do I find the agency relationship?

    To find the agency number follow these directions:

     

    1. Select the appropriate options under Agency Type and Agency Relationship.
    2. Put your school district name in the box labeled "Agency Name." Partial searches are highly recommended.
    3. Hit "search."
    4. Copy the appropriate agency number from the search results at the bottom of the page.
    5. Paste the agency number into the "Agency Number" box and hit "add."

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     What requirements must a document meet to be uploaded into ELO?

    All documents uploaded into ELO must be 2 MB or smaller. Acceptable file types are:

    • .pdf
    • .doc/docx
    • .jpg/jpeg
    • .txt

     

     What do I do if my transcripts are in a password protected PDF file?

    Please extract your transcripts from the file and send that to us. Directions are at Tips for Password Protected Transcript Files.

     

     

     What if I have more than one supporting document to upload?

    If you are able to scan them all as one document and keep the file size under 2MB, that would be best. If not, you can attach one document, submit the application, log back into ELO, and then use the Additional Documents screen to upload the rest.  Directions and screenshots can be found on Check My Educator License Application Status.

     

     

     What if I don't have a credit card?
    The system accepts VISA, MasterCard, or Discover. If you do not have one of these, you can purchase a prepaid VISA or MasterCard at a convenience store.

     

     

    What if I need help using ELO?

    We strongly encourage you to review the ELO website and the related tips, videos, and technical assistance at Apply for an Educator License. If additional assistance is needed, please contact the ELO Help Desk and explain the issue you are having. We respond to inquiries and requests for assistance in the order they are received and try to do so within three business days.

     

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    After You Apply

     How do I attach documents after I completed the application?

    1. Access your ELO Account
    2. Navigate to the “View Transaction Status” section of the Quick Start Menu
    3. Click “View Details” and review the deficiencies listed
    4. Click “Submit Additional Doc(s)” based on the DPI request
    5. Click “Choose File.”  Find the document on your computer.
    6. Click “Attach.”  Repeat steps five and six as many times as necessary until all documents are uploaded.
    7. When finished click "Submit" and then "Done."

    Submit Addt'l Docs

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Where can I find the status of my license application?

    When you submitted the application, you should have received an email from the ELO system, confirming the submission. If you did not receive this email, please check your spam inbox. When your license is approved, you will receive a separate approval email. If our team has questions about your application or if documentation is missing, a we will contact you. Otherwise, you can log back into your ELO account and see if the license was issued.  Our online license lookup page also indicates when an educator is an "Applicant" for a new license and when a renewal/extension is pending.  Please also refer to the following question on processing time.

     
     

    How long does it take to process my license application?

    Processing time for applications varies based on the type of application and when you apply.  On average it takes between 6 – 12 weeks depending on the application. Please note that additional time may be needed if not all materials were received with the application, if questions were not answered completely, or if the application must be routed for additional background check information. Our Check Application Status web page shows the current processing dates for our top five application types.

     

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    How do I know that DPI received everything for my application?

    Applicants receive an email confirmation that summarizes their license application. This email serves as confirmation that we received your application. If we need any additional information, we will contact you.

     

     

    When will I receive my new license certificate? Will DPI mail me a copy?

    You should be able to print your certificate as soon as you receive the email from the ELO system that your application has been approved.  Please note that the license file you download is usually two pages, with your current license being the first page and your new license being the second.  DPI is no longer mailing certificates.  School districts can view issued licensee information on our online license lookup page.


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