The first time educators login to ELO they will have to provide basic information about their licenses and themselves so that DPI may connect their license information to their specific WAMS ID. This is called Onboarding, and it is a one-time event. Once you are Onboarded you will see all your license information, and will be able to make any necessary changes or additions to your license record.
If you miss this step on your first login you may open up the Onboarding process under the ELO Cart and Additional Activities. If you do not onboard you will not be able to renew your licenses and you might create multiple files for yourself with different information, so it is important to complete this step before attempting to fill out any application.
Onboarding Video-New DPI Applicants
Onboarding Video-Returning DPI Applicants