Directions for renewing other types of licenses:
- Create a WAMS (Wisconsin Access Management System) ID if you do not already have one.
- It is recommended that applicants use a personal email address when creating an ELO account. This email address must be available and accessible by the applicants as it will be the primary communication method from the licensing system.
- Please follow the instructions on the screen when setting up a WAMS account. There are links to the WAMS Help page and the WAMS FAQ page. For assistance in setting up WAMS account, contact Help Wisconsin Support
- Guide to creating a WAMS ID
- Successfully "onboard" into the ELO system - Onboarding Instructions
Determine whether you need to get fingerprinted. For more info, see https://dpi.wi.gov/tepdl/licensing/fingerprint
Preview the Conduct and Competency questions you will be answering in ELO at: https://dpi.wi.gov/tepdl/licensing/background
IF there is some type of misconduct that needs to be reported, prepare and attach a written explanation of what happened. You must also provide complete electronic (scanned) copies of documents associated with the matter that can corroborate / illuminate your explanation of the incident. These may include the criminal complaint, judgment of conviction, police reports, disciplinary letters/findings, correspondence, etc., as applicable. (Note: Court history information printed from the CCAP web site is NOT sufficient.)
- Scan any required document into a PDF file that is less than 2 MB in size and save the file so that it is ready to upload into ELO during the application process.
Note: If you need a one-year extension or something other than the regular renewal, go to the "Manage your license information" section and choose the "Request License Action " transaction from the drop-down menu next to your current license instead.
Have your credit card ready. If you do not already have a credit card, you should purchase a pre-paid credit card at a convenience store.