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Directions for Checking if License is Expired

DPI is currently receiving a high volume of contacts for assistance.  The four most common topics of discussion are:

Latest Licensing News

Help with WAMS IDs

Before you can submit an application to DPI, you must register for a Web Access Management Systems (WAMS) user ID.

How to set up a WAMS account

Already have one or more WAMS accounts?

How to start your WAMS account recovery:

Perform a WAMS account recovery for all emails you have. Enter your email address but do NOT enter your User ID to start your WAMS account recovery. Once in the account recovery process you will be prompted to change your password. After you change your password you will be told in parentheses what your correct User ID is. Please make note of that before you terminate the account recovery session. Once you have recovered all WAMS accounts you have, login to ELO with each of your accounts individually. If you can see your licenses, you are logging in with the correct WAMS account. If you are taken through the Onboarding process again, you are not using the correct WAMS account and should try another account.

If you encounter errors in the WAMS account recovery process, please contact WAMS directly.  DPI is unable to help with WAMS recovery because the system is used by many state agencies and is run by the Department of Administration:

If you are unsure of which license record you need to renew this year, refer to the “License Information” column on the right-hand side of the Quick Start Menu. 

Click each “Show Details” button on the License Information rows.


By doing this, you can see which licenses expire in which years. 


In almost all cases, you will want to apply under the license record that is expiring in the current year.  Under License Information, find the license number of the license that is expiring this year.  Then, under Manage Your Existing Licenses, locate the license record with the corresponding license.  You will want to <Choose Transaction> from the same box as that license number.

In the example below, assume we are in the year 2017 and you wish to renew your expiring administrator license.  In this case, you can see one of the two five-year administrator licenses is expiring in 2017 and one expired in 2007. In the License Information boxes, you would want to find the license number of the administrator license expiring in 2017 (2001019050) to find the right administrator license record in Manage Your Existing Licenses to choose a transaction from (the second green box).