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Person Status in License Lookup

DPI is currently receiving a high volume of contacts for assistance.  The three most commonly asked questions and their answers are below:

Help with WAMS IDs

Before you can submit an application to DPI, you must register for a Web Access Management Systems (WAMS) user ID.

How to set up a WAMS account

Already have one or more WAMS accounts?

How to start your WAMS account recovery:

Perform a WAMS account recovery for all emails you have. Enter your email address but do NOT enter your User ID to start your WAMS account recovery. Once in the account recovery process you will be prompted to change your password. After you change your password you will be told in parentheses what your correct User ID is. Please make note of that before you terminate the account recovery session. Once you have recovered all WAMS accounts you have, login to ELO with each of your accounts individually. If you can see your licenses, you are logging in with the correct WAMS account. If you are taken through the Onboarding process again, you are not using the correct WAMS account and should try another account.

If you encounter errors in the WAMS account recovery process, please contact WAMS directly.  DPI is unable to help with WAMS recovery because the system is used by many state agencies and is run by the Department of Administration:

Revalidating Life or Lifetime License

Educators, whose Life or Lifetime license was invalidated in July, have until December 31 to revalidate their license. Upon approval of the $45 Request Background Check - Lifetime Licensee [5900] application, the Lifetime license will be revalidated just as if the educator completed the application before June 30. Educators will have until December 31 to complete this application for their license to be revalidated.

Background Checks

DPI is required by law to conduct a background check on each applicant for a Wisconsin educator license regardless of whether it is an initial request or a renewal request.

All educators are required to complete a background check to maintain or revalidate a life or lifetime license. There are directions for how to complete the $45 Request Background Check - Lifetime Licensee [5900].

To find the year in which your most recent background check was submitted, search License Lookup using your name or entity number and check see the “Last Background Check Submitted” field.

The DPI’s online License Lookup tool provides license information. In addition, pursuant to Wis. Stat. 115.31 (6)(b)(c), a person who is under investigation or whose license has been revoked is identified in this online tool. This information will appear on the record of the person subject to investigation or revocation.

In this online tool, DPI uses the following terms to indicate the different statuses:

  • Under Investigation – The person is under investigation based on information received by the DPI that warrants an investigation pursuant to Wis. Stat. 115.31 (3)(6). Investigation refers to the process of gathering information to determine if revocation of a license is appropriate. While “Under Investigation”, the person’s license(s) remains valid, unless it expires.
  • Licenses Revoked - All licenses held by the person were revoked based on Wis. Admin Code PI 34.098.
  • Denied – The person’s application for licensure was denied.
  • Hold - The person previously had one or more licenses and was placed under investigation for alleged immoral conduct or incompetency. The person's license expired before the investigation was completed, and the investigation was placed on "hold" as a result. The investigation is considered “Open”, and will resume if and when the person applies for renewal of their license.
  • Background Review - The person currently does not have a valid license and has made application for a license or renewal of a license. Information that was revealed during the background check process may constitute immoral conduct or incompetency. Further investigation and review is required.
  • Driver Ed License Only - Under Investigation - The person holds a valid Wisconsin Driver Education license and it has been alleged that the person has engaged in behavior specified in the law that may result in revocation of that Driver Education license – Wis. Admin Code PI 34.098(2). This designation does not affect any other Wisconsin educator license(s) held by the person.
  • Driver Ed License Only - Revoked - The person's Driver Education license was revoked for reasons specified in the law that apply only to the revocation of a Driver Education credential – Wis. Admin Code PI 34.098(2). This designation does not affect any other Wisconsin educator license held by the person. Note: The explanation above also applies when a "Revoked" status is displayed on the License Lookup directly on the detailed license information for a Driver Education License rather than at the top of the person's License Lookup screen.