The background check is conducted by the DPI at the time the application is submitted. Each application review and background check is conducted individually. Each decision is based on the unique facts associated with the particular applicant's situation and application.
Some applications require additional time to complete the background check. This delay is not an indication of a problem, and is not cause for concern or alarm. If additional clarification, information and/or documentation are necessary, the DPI will contact the applicant in writing. To avoid further delay, the applicant should respond and provide the requested information as soon as possible within the timeframe stated in the written communication.
The background check process includes a review of prior criminal behavior as well as any behavior that may be considered "immoral conduct" or "incompetency", as defined in Wis. Admin Code PI 34.35 (1), regardless of whether it was illegal. If the background check reveals potential areas of concern, the licensing team reviews the relevant information to determine whether the issue(s) should result in denial of a license.
In addition to the information provided on the Conduct and Competency Form, the DPI uses multiple sources of information to conduct a background check, as detailed in Background Check Information Sources.