You are here

Fingerprint Decision Tree

DPI is currently receiving a high volume of contacts for assistance.  The four most common topics of discussion are:

Latest Licensing News
Help with WAMS IDs

Before you can submit an application to DPI, you must register for a Web Access Management Systems (WAMS) user ID.

How to set up a WAMS account

Already have one or more WAMS accounts?

How to start your WAMS account recovery:

Perform a WAMS account recovery for all emails you have. Enter your email address but do NOT enter your User ID to start your WAMS account recovery. Once in the account recovery process you will be prompted to change your password. After you change your password you will be told in parentheses what your correct User ID is. Please make note of that before you terminate the account recovery session. Once you have recovered all WAMS accounts you have, login to ELO with each of your accounts individually. If you can see your licenses, you are logging in with the correct WAMS account. If you are taken through the Onboarding process again, you are not using the correct WAMS account and should try another account.

If you encounter errors in the WAMS account recovery process, please contact WAMS directly.  DPI is unable to help with WAMS recovery because the system is used by many state agencies and is run by the Department of Administration:

The following questions will determine whether fingerprints are required with your DPI application. Answer “no” or “yes” to each question as it appears. Once you have answered all questions you will be told whether fingerprints are required with your application. If fingerprints are required you will be provided with your next steps.

Within the last 20 years, but only since you turned age 17, have you physically lived, worked, or attended school...

In Great Britain(England, Scotland,or Wales)?
In Canada?
In a U.S. Territory (AmericanSamoa, Guam, Puerto Rico, Commonwealth of Northern Mariana Islands, or the U. S. Virgin Islands)?
In a state other than Wisconsin?

You MUST submit fingerprints with this license application

Do you CURRENTLY reside OUTSIDE the U.S.?

You must request paper fingerprint cards from DPI.

Please email

You must submit electronic fingerprints through Fieldprint at:

Electronic Fingerprint Submission

When scheduling, use Fieldprint reason code of FPWIDPITeach

Fingerprints are NOT required with this license application.