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Pupil Services Standards

DPI is currently receiving a high volume of contacts for assistance.  The three most commonly asked questions and their answers are below:

Help with WAMS IDs

Before you can submit an application to DPI, you must register for a Web Access Management Systems (WAMS) user ID.

How to set up a WAMS account

Already have one or more WAMS accounts?

How to start your WAMS account recovery:

Perform a WAMS account recovery for all emails you have. Enter your email address but do NOT enter your User ID to start your WAMS account recovery. Once in the account recovery process you will be prompted to change your password. After you change your password you will be told in parentheses what your correct User ID is. Please make note of that before you terminate the account recovery session. Once you have recovered all WAMS accounts you have, login to ELO with each of your accounts individually. If you can see your licenses, you are logging in with the correct WAMS account. If you are taken through the Onboarding process again, you are not using the correct WAMS account and should try another account.

If you encounter errors in the WAMS account recovery process, please contact WAMS directly.  DPI is unable to help with WAMS recovery because the system is used by many state agencies and is run by the Department of Administration:

Revalidating Life or Lifetime License

Educators, whose Life or Lifetime license was invalidated in July, have until December 31 to revalidate their license. Upon approval of the $45 Request Background Check - Lifetime Licensee [5900] application, the Lifetime license will be revalidated just as if the educator completed the application before June 30. Educators will have until December 31 to complete this application for their license to be revalidated.

Background Checks

DPI is required by law to conduct a background check on each applicant for a Wisconsin educator license regardless of whether it is an initial request or a renewal request.

All educators are required to complete a background check to maintain or revalidate a life or lifetime license. There are directions for how to complete the $45 Request Background Check - Lifetime Licensee [5900].

To find the year in which your most recent background check was submitted, search License Lookup using your name or entity number and check see the “Last Background Check Submitted” field.

To receive a license in a pupil services category, an applicant shall complete and approved program and demonstrate proficient performance in the knowledge, skills and dispositions under all of the pupil services standards.

The seven pupil services standards for pupil services professional development and licensure are:

  1. The pupil services professional understands the Ten Teacher Standards.
  2. The pupil services professional understands the complexities of learning and knowledge of comprehensive, coordinated practice strategies that support pupil learning, health, safety and development.
  3. The pupil services professional has the ability to use research, research methods and knowledge about issues and trends to improve practice in schools and classrooms.
  4. The pupil services professional understands and represents professional ethics and social behaviors appropriate for school and community.
  5. The pupil services professional understands the organization, development, management and content of collaborative and mutually supportive pupil services programs within educational settings.
  6. The pupil services professional is able to address comprehensively the wide range of social, emotional, behavioral and physical issues and circumstances which may limit pupils' abilities to achieve positive learning outcomes through development, implementation and evaluation of system-wide interventions and strategies.
  7. The pupil services professional interacts successfully with pupils, parents, professional educators, employers, and community support systems such as juvenile justice, public health, human services and adult education.