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Streamline for Success: Library Programs and Services Reboot

Monday, March 9, 2020

We all want our library services to be strong and strategic, but how do you ensure that your library is producing meaningful, intentional services that support your mission, rather than simply falling into the traps of “more is more” or “we’ve always done it this way”? This workshop will lead participants through perspectives on creating and implementing mission-driven library services. Participants will have an immediate opportunity to put their learning into practice in this hands-on workshop.

Learning Outcomes: Participants will learn to…

  1. Define strong library services
  2. Identify pillars of your library service
  3. Conduct a library service audit
  4. Develop a streamlined plan for strong library service
  5. Utilize tools to enact a streamlined plan

9:00 am – 4:00 pm each date. Choose the one that fits your schedule:

Tuesday, May 5 ​​​​​     New Berlin Public Library

Wednesday, May 6      Portage County Public Library, Stevens Point

Thursday, May 7     The Lodge, Mauston

Friday, May 8     Rice Lake Public Library

Open to public library staff. 60 seats are available at each location. Lunch provided at no cost. Mileage reimbursement available, carpooling strongly encouraged!
CE contact hours: 6

Ideal audience: Library directors, adult and youth services managers

    Kelsey Johnson-Kaiser is a Youth Services Manager at Saint Paul Public Library, and has worked as a Youth Services Librarian at public libraries is La Crosse and Columbus, WI. She has held hands-on practitioner and management positions, and has worked with infants, adults, and everyone in between. Kelsey is invested in continuing to develop her ability to work efficiently and support and coach staff in doing the same. She is also committed to growing her competency related to working interculturally and with diverse populations, using an equity lens to approach library work.

    Amy Koester is the manager of the Learning Experiences department at the Skokie Public Library, where she oversees 30 staff who develop and deliver public programs for all ages, hands-on experiential learning, and information and reference services. She also leads teams focused on civic engagement initiatives and outcomes evaluation. Amy is passionate about applying principles of streamlined and whole-person librarianship to management as well as to public services.

    Co-sponsored by Wisconsin Library Systems and the Department of Public Instruction, with funds from the Institute of Museum and Library Services in the form of Library Services and Technology Act (LSTA).

    Guest post by Leah Langby, Library Development and Youth Services Coordinator,


    For questions about this information, contact Cindy Fesemyer (608) 266-8053