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Webinar Repeat--Unemployment Insurance Basics: Assisting Library Patrons

Wednesday, May 6, 2020


Webinar: Unemployment Insurance Basics: Assisting Library Patrons

Monday, May 18, 10:00-11:00 AM

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The way Wisconsinites sign up for and apply for unemployment is changing rapidly, sometimes multiple times a day. As such, the DPI Public Library Team is repeating the Unemployment Insurance webinar originally given on April 27, 2020. Ann Astin will include up-to-the-moment tips. This webinar does not have a seat capacity so everyone will be able to access it. It will be recoded and captioned, as well.


Wisconsinites are registering for Unemployment Benefits at a record rate in response to COVID-19. The Libraries Activating Workforce Development Skills (LAWDS) project can help you prepare to offer well-informed guidance.

This webinar from the Department of Workforce Development (DWD) trains public library staff on how to register on Wisconsin’s Unemployment Insurance Benefit Services Site, and how to complete an application.

Webinar participants will gain confidence in:

1) Navigating

2) Answering General Unemployment Insurance Questions

3) Demonstrating Best Practices for Library Staff

Participants are encouraged to watch these two short explainer videos before attending the webinar:



The webinar will be led by Ann Astin. Ann has been with the Department of Workforce Development (DWD) for more than 10 years and currently works in the Division of Employment and Training (DET)/Job Service Bureau. For the last 5 years she has led the DET side of the Re-employment Services and Eligibility Assessment (RESEA) Program as the RESEA/Unemployment Insurance (UI) Specialist. Before that, she worked with the Trade Adjustment Assistance program for both Job Service and UI.

The LAWDS project was made possible in part by the Institute of Museum and Library Services.

We hope you can join one of the webinars or access the recording at your convenience.

If you have questions please contact



WI Libraries for Everyone

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