Need Help? - Menu in WISEid Portal
Need Help? Overview
General introductory information is provided here.
Open a Help Ticket
Clicking this opens a new tab in your browser allowing you to submit a Help Ticket to the Customer Service Team. We are happy to help! Please be as specific as you can in your help ticket request, being careful to not reveal personally identifiable information (PII) about students or staff.
Site Map
Displays a site map of all WISEid menus and tabs.
User Guide
Clicking this opens a new tab in your browser linking you to WISEid: Info, Help and FAQs.
Didn't Find What You Needed?
The Customer Services Team is here to help!
Please submit a Help Ticket so we may better assist you.
Want help from a live DPI employee about a WISEstaff or WISEid question you have about your agency's staff? Please join us! Every Tuesday at 11am there is a WISEstaff & WISEid User Group. The WISEstaff and WISEid User Group Agenda allows Users like you to add questions to our agenda as a comment, and also provides the link you need to join the Teams Meet.