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WISEadmin: User Guide - Agency Contacts Screen

To access the Agency Contacts screen, click Agency Contacts from the "Data Reporting and Snapshot" submenu. Or, click the Agency Contacts tile on the home screen.

The Agency Contacts screen on WISEadmin Portal is entirely read-only. All contacts displayed on this screen are pushed into WISEadmin from other WISE applications. In order for contact information to display in WISEadmin, you will first need to complete the steps on the Updating Agency Contacts in WISEdata Portal Mini Tutorial to learn how to update agency contacts in WISEdata, WISEid and WISEstaff (contacts for WISEid and WISEstaff are both completed within WISEid).

Once you have completed updating your contacts in WISEdata, WISEid and WISEstaff, these contacts are displayed in three sections, followed by a listing of other local education agencies (LEAs) in the Agencies section.

Screenshot of the four sections on the WISEadmin Agency Contact screen: Agency Contatcs, WISEid, WISEstaff, and a list of Agencies.
  • Agency Contacts: these are your agency's WISEdata primary, secondary and generic contacts, and your agency's WISEdata Snapshot Acknowledgment Contacts from Administrator Acknowledgment screen. Find more details on this in the next accordion. An example is displayed in the screenshot below.
A side by side screenshot of the Contacts screen in WISEdata Portal resulting in changes to Contact information in WISEadmin Portal.
Screenshot of the Agency Contacts section in WISEadmin Portal displaying contact info pushed from WISEdata.
  • Agency Contacts: WISEid: these are your agency's WISEid contacts.
  • Agency Contacts: WISEstaff: these are your agency's WISEstaff contacts.
A side by side screenshot of the Contacts screen in WISEid resulting in changes to Contact information in WISEadmin Portal.

If no data displays on the Agency Contacts screen in WISEadmin, the two most likely reasons are:

  1.  Contact information has not yet been updated in the other WISE applications.
  2.  Contact information has been updated in the other WISE applications, and the system has not yet synced the data. 

If you have completed updated your agency contacts, and they do not display in WISEadmin, please submit a Help Ticket.

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