Is your graph blank or missing data? See the examples.
Data behind the graph is not loading correctly from WISEdash. Graph has yellow background and RED error message.
- Submit a help ticket with the WEB LINK to the affected screen.
WISEdash starts a "session" for you when you access it. If you have been inactive (not clicking or filtering) while in WISEdash for more than 30 minutes, the application closes your session.
- Hit F5 or REFRESH on your browser window to start a new session.
If you are using a Chrome browser, this message may occur after WISEdash has refreshed its data or portal. This is a common error when Google can't find the requested page or resource.
- Click the REFRESH button (circular arrow) to the left of the address bar. You may have to click it a few times. if it still does not load the page, close your browser completely and try again in a few minutes, or try another browser like Internet Explorer, Firebox, or Safari.
- See official list of common Google Chrome issues