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WISEid: User Guide - Need Help?

Need Help? - Menu in WISEid Portal

Need Help? Overview

This screen provides a brief summary of the options available within the Need Help menu.

Open a Help Ticket

Click this to open a new tab in your browser where you submit a Help Ticket to the Partner Support Team. We are happy to help! Please be as specific as you can in your help ticket request, being careful to not reveal personally identifiable information (PII) about students or staff. Visit the Help Ticket Tips webpage if you are new to filling out Help Tickets. 

Site Map

This screen displays a site map of all WISEid menus and tabs.

User Guide

Click this to open a new tab in your browser linking you to WISEid: Info, Help and FAQ webpage.

Return to WISEid Info and Help page

Didn't Find What You Needed?

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The Partner Support Team is here to help!

Please submit a Help Ticket so we may better assist you.

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