Manage Access to WISEhome Applications

In WISEsecure, DSAs and application administrators can control users' access to WISEhome applications. This page covers how to assign and remove user roles, review access requests, and more.

To learn how to use the Mass Delegation tool in WISEsecure, visit the Assign Application Access to Multiple Users at a Time webpage.

To learn how to perform functions only available to DSAs (such as assign application administrators and offboard users), visit WISEsecure Tasks for District Security Administrators (DSAs).

Table of Contents:

1. Assign User Roles for an Application
2. Remove User Roles for an Application
3. Review User Access Requests

Assign User Roles for an Application

Video

Running time: 6 min. 13 sec.

Steps

To assign user roles for an application:

1. Go to the Manage Security screen in WISEsecure.
2. Click the name of the application for which you want to assign security. This opens the user role assignments screen for that application.

3. The user role assignments screen displays a list of users and their roles for the application. To add a new user, click Assign User.

4. Search for the user you want to assign a role for by Email or by searching with their First and Last Names.
5. When you find the user you're looking for, select the role you want to assign in the Role table by clicking the circle to the left of the role.
6. Click Add & Continue to leave the form open and assign another user a user role, or click Add & Close to save your changes and close the form.

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Remove User Roles for an Application

When a person's job duties change, you may need to remove their previous user role for an application without offboarding the user entirely.

Steps

1. Go to the Manage Security screen in WISEsecure.
2. Click the name of the application for which you want to manage security. This opens the user role assignments screen for that application.
3. Click the arrow to the left of the name of the user for whom you need to remove a user role.
   • If you do not see the user immediately, use the fields above the list of results to search for the user by name or email address.
4. Click the Remove button on the right side of the row listing the person's role.
5. A pop-up window displays at the top of the screen, asking, "Are you sure you want to remove this role?" 
6. Click Yes, I am sure.

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Review User Access Requests

Users request access to an application through WISEhome. Application administrators or DSAs manage these requests in WISEsecure.

Steps

To review and manage users' access requests:

1. Go to the Pending Requests screen in WISEsecure.

2. On the Pending Requests screen, you'll see a list of user requests for access to an application. Click Review in the rightmost column to open the Review Access Requests screen and see the details of a specific request.

3. On the Review Access Requests page, you can respond to each access request from the user. To approve a request, select Approved in the Access column and select a user role in the Role column. To deny a request, select Rejected in the Access column.
4. Optionally, enter Comments to let the user know why you've approved or rejected a request.
5. Click Save Changes to apply the changes you've made and close the form.

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Return to WISEsecure Tasks for DSAs webpage

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Return to WISEsecure Tasks for DSAs webpage