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State Funding for Libraries - the Universal Service Fund

Friday, September 20, 2019

The Public Service Commission's Universal Service Fund

The State of Wisconsin Legislature has funded external public library services in recent years through appropriations drawing on the state's Universal Service Fund (USF), administered by the Public Service Commission (PSC). The fund, established in the Wisconsin 1993 Act 496 to help ensure that all Wisconsin "...residents receive essential telecommunication services and have access to advanced telecommunication capabilities." Throughout the first decade of this century, the fund was also tapped to support Wisconsin's regional Public Library Systems, gradually shifting System support from the state's General Fund until, over the past five biennia, System Services have been funded exclusively through the USF. The fund is based largely on fees assessed on commercial telephone and broadband services at rates set by the PSC.

Each two-year budget cycle, the PSC must report on its programs, including the USF. The most recent report can be found here. In addition, the non-partisan Legislative Audit Bureau (LAB) conducts an audit and issues a report each biennium. In past reports, the LAB had broken out Aid to Public Library Systems separately, including other library-related programs such as BadgerLink and the library contracts under "All Other Programs," as in the chart in the 2011-2012 report. However, in the 2017-18 report the LAB includes all appropriations administered by the DPI, including the Digital Learning Collaborative, as shown in this graphic display of program expenditures. The six programs administered by the DPI, DOA, and UW System accounted for over 87 percent of total expenditures for FY 2017-18, and nearly 86 percent of total expenditures for FY 2016-17. The amounts are shown in a table on page 26 of the full report, and an interactive chart of USF funds by agency highlights that the funding used or distributed by the DPI comprises more than half of the pie chart (54.7%). Fiscal Year 2018, the $15,513,100 in Public Library System Aid comprised nearly 42 percent of the total USF program expenditures.

Legislative Audit Bureau logo and text

Besides the programs administered by the DPI, the USF also supports state broadband and telecommunications discounts to schools and libraries under the TEACH program, administered by the Department of Administration. Most public libraries, library systems, and hundreds of school districts receive broadband services at a substantial discount through the program. The LAB reported two significant deficiencies in internal control over the USF that both related to the TEACH program. The report recommends that the agency:

  • review its automated process and correct any invoice errors, including for the differences we identified;
  • ensure that adequate documentation is maintained to support its review of the automated process and the amounts it invoiced educational institutions;
  • comply with statutes by requiring educational institutions to pay for each month of services received; and
  • report to the Joint Legislative Audit Committee by February 21, 2020, on its progress in implementing these recommendations and include information on the results of its review of its automated process.

The DOA has responded to the audit report, explaining that the invoicing lapse was due to delays in converting their school and library customers to the new network, and that corrective action is being taken. There were no audit findings related to the USF funded programs overseen by the DPI, including the aid to Public Library Systems.

Written by John DeBacher, Public Library Development

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Library Business Grant Opportunity: Application Period Open Now

Thursday, December 5, 2019

 

The American Library Association (ALA) recently received $2 million from Google.org to provide grants to 10-14 public libraries that have a strong history of providing services for small business and/or entrepreneurs for low-income and/or underrepresented groups in their communities. Here is the press release about that award. The application period for these grants is now open and closes December 13. ALA anticipates awarding grants from $50,000 to $150,000.

Libraries will be selected following a two phase review process. First libraries will indicate their interest and eligibility via a short application form. After an initial screening, a pool of libraries will be invited to complete a full application. A selection committee consisting of representatives from the Public Library Association, ALA’s Public Policy and Advocacy advisory committee and ALA’s Office for Diversity Literacy and Outreach Services will review those invited applications to select the cohort libraries.

For more information, interested libraries may email librariesbuildbusiness@gmail.com or visit the project website http://www.ala.org/advocacy/workforce/grant. Libraries may also view a recording of an informational webinar and view the webinar slides.

 

Submitted by Shannon Schultz, Public Library Development

 

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Digitization Kits Available to Wisconsin Libraries

Thursday, September 26, 2019

In collaboration with the South Central Library System (SCLS) and Recollection Wisconsin, 20 Digitization Kits have been distributed to library systems across Wisconsin. This project was made possible through WISE funding. The intended goal of this project is to increase the capacity of public libraries throughout Wisconsin to digitize local history resources. In turn, these history resources could be used to help preserve local history, aid in genealogical research, and support student inquiry around Wisconsin history. Digitized materials will be made available online through Recollection Wisconsin and DPLA.

 

Computer and scanner included with Digitization Kits
Photo by Shawn Vesely, courtesy of Recollection WI.

The Digitization Kits include a basic flatbed scanner and other equipment for scanning two-dimensional photos and documents. These kits were based on digitization kits created for New York METRO’s Culture In Transit project. SCLS procured equipment and assembled the kits in early 2019 and have made them available to library systems that expressed interest in pursuing digitization projects in a September 2018 Google Poll. These kits are comprised of identical hardware to help foster collaboration between systems, libraries, and other organizations in supporting and planning for digitization projects.


In July, 22 staff from 12 regional public library systems around the state participated in training workshops presented by South Central Library System and Recollection Wisconsin. The workshops were held in Madison at SCLS headquarters and in Keshena at the College of Menominee Nation Library. The goals of the workshops were to introduce the scanning kits, provide an overview of steps for systems to work with their member libraries to develop digital projects and contribute content to Recollection Wisconsin and DPLA, and build networks across regional library systems to share information and expertise. Tamara Ramski, Digitization Specialist for SCLS, walked through the workflow she uses when partnering with libraries. Craig Ellefson of SCLS gave an overview of the equipment and support resources. Emily Pfotenhauer of Recollection Wisconsin discussed metadata requirements and copyright considerations for digital collections.


Moving forward, libraries are encouraged to contact their systems to inquire about the availability of Digitization Kits for local projects. Recollection Wisconsin staff are available as a resource to help libraries and systems plan and carry out digitization projects (info@recollectionwisconsin.org). SCLS is happy to answer system questions to clarify project workflows (tramski@scls.info). For more information on this ongoing project, including documentation, templates, and resources, visit https://recollectionwisconsin.org/kits or check out the slides from the workshops.

Written by Emily Pfotenhauer and Ben Miller

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For questions about this information, contact Ben Miller (608) 224-6168

#eBooksForAll calls attention to positive and negative ebook lending models

Monday, September 23, 2019

We information professionals can’t possibly stay on top of everything that affects our libraries, so here’s a quick synopsis of the current situation with ebook lending via libraries. Perhaps you’ve been hearing about Macmillan Publisher’s newly proposed lending model? In a recent American Libraries article we learn, “Starting November 1, Macmillan will limit libraries to purchasing one copy of each new ebook and impose an eight-week embargo on buying additional copies.”

In a recent Library Journal article, Macmillan’s CEO John Sargent calls the new model a “response to our growing fears that library lending was cannibalizing sales.” He details a loss of revenue as a motivating factor saying, “the average revenue we get from those library reads (after the wholesaler share) is well under two dollars and dropping, a small fraction of the revenue we share with [authors] on a retail read.”

For big ebooks purchasers like the Wisconsin Public Library Consortium (WPLC), which coordinates the Overdrive buying pool for our state, this new lending model could have a huge impact. According to a January 9, 2019 blog post on the Rakuten OverDrive site, 65 libraries reached one million digital checkouts in 2018. With the buying power of a whole state behind us, WPLC is up at the top of the list. In 2018 both WPLC and the Toronto Public Library topped five million digital checkouts.

At the national level, the American Library Association (ALA) is following the issue closely. In a July 25, 2019 ALA press release, ALA President Wanda Brown says:

Macmillan Publishers’ new model for library ebook lending will make it difficult for libraries to fulfill our central mission: ensuring access to information for all. Limiting access to new titles for libraries means limiting access for patrons most dependent on libraries. When a library serving many thousands has only a single copy of a new title in ebook format, it’s the library – not the publisher – that feels the heat. It’s the local library that’s perceived as being unresponsive to community needs. Macmillan’s new policy is unacceptable.

In response to the Macmillan embargo, ALA recently launched a national campaign and hashtag: #eBooksForAll.

Though the hashtag was launched in response to a negative action by a Big 5 publishing company, there’s also good news for book lovers: Libraries Transform Book Pick. It’s a digital book club offering unlimited checkouts of “After the Flood” by Kassandra Montag. The title will be available October 7-21, 2019. As an Overdrive customer, WPLC can lend the book to everyone who wants to read it in that 2-week period, with no waitlists or holds.

For more information about the Libraries Transform Book Pick, please visit ilovelibraries.org/libraries-transform-book-pick. You can also follow the Libraries Transform Book Pick on ALA’s Facebook and Twitter and join the discussion on social media using the hashtag #LTBookPick. The Libraries Transform Book Pick is a collaboration between Booklist, the book review magazine of the American Library Association; Libraries Transform, the American Library Association’s public awareness initiative; and OverDrive, ALA Library Champion and lead sponsor of Libraries Transform.


 

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Tips on Serving Patron Tech Needs--Free Webinar

Monday, September 9, 2019

Free Webinar: Tools for Building Digital Skills with Your Patrons and Staff

Thursday, September 26, 2019 | 1-2 p.m. Central

There’s a free webinar coming up from the Public Library Association that addresses something I heard about a lot when I was a library director: how best to serve patron tech needs. In a technological world that is ever changing and evolving, public libraries are providing programs and services that help patrons get jobs, gain knowledge, increase productivity, and engage with others online. And we need to keep up so we can assist out patrons to the best of our ability. In this free webinar, a panel of digital literacy experts will share tools, resources, and partnership strategies to help you enhance digital skill development among patrons and library staff.

At the conclusion of this webinar, participants will be able to:

  • Understand how to integrate digital tools and resources into the library’s new or existing digital literacy training efforts to reduce burdens on staff, capture learner data, and promote local resources;
  • Spread information among library staff about tools they can use and also recommend to patrons seeking technology or computer help; and
  • Recognize potential partnerships that can support and sustain new technology and its impact on the community’s access and digital readiness.

 

Registration Details

This webinar is free, but registration is required. You can register for this webinar until it begins, or until space is no longer available. If you are unable to attend the live webinar, an archived recording will be available on PLA On-Demand Webinars.

Information link:https://ala.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9ODc5NDc1NyZzdWJzY3JpYmVyaWQ9MTAwNzM2MjYwMQ==

Registration link: https://ala-events.zoom.us/webinar/register/1315669148866/WN_E2sWpPZaTOyosj6hQGaEpw

 

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BadgerLink session at WLA Conference

Wednesday, September 4, 2019

As you plan your Wisconsin Library Association Conference this year, consider attending our session, eResource Usage: Nationwide and Local Trends, on Wednesday, October 9 at 11AM. Join us to discuss electronic resource use at public libraries nationwide, particularly libraries with statewide resource collections similar to BadgerLink.

We would love to highlight Wisconsin public libraries that are using BadgerLink in library programming, staff development, and/or at the reference desk. If you are a public librarian, please reach out and let us know how you use BadgerLink. Hope to see you at the conference!

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For questions about this information, contact Jennifer Champoux (608) 224-5390

Update: WISCAT and BadgerLink Upgrade/Outage POSTPONED again to September 27-30

Wednesday, August 28, 2019

The WISCAT and BadgerLink platform vendor, Auto-Graphics, has again postponed migration to Version 6 due to issues with recent migrations for customers in other states. The system is now scheduled to go down on Friday, September 27th at 7pm and come back online, live with Version 6, on Monday, September 30th at 7am. We regret that these continued postponements have caused inconveniences in libraries of all types statewide, but our hope is that these delays result in a better migration experience for WISCAT libraries and BadgerLink users.

For WISCAT users:

Library staff who work with the WISCAT platform should join the WISCAT/ILL listserv to be kept up to date with WISCAT changes and training by sending a blank email to join-illwiscatlist@lists.dpi.wi.gov, or contact WISCAT staff.

For BadgerLink users:

Stay up to date on BadgerLink by subscribing to the Badger Bulletin. You can also contact BadgerLink staff directly. 

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Update: WISCAT and BadgerLink Upgrade/Outage POSTPONED to September 6-9

Wednesday, August 7, 2019

Due to issues that became apparent in a recent migration of another of their customers,  the WISCAT and BadgerLink platform vendor, Auto-Graphics, has postponed the migration to Version 6. The system is now scheduled to go down on Friday, September 6th at 7pm and come back online, live with Version 6, on Monday, September 9th at 7am. We understand that this delay may cause significant inconveniences, especially for academic and school libraries. While we regret having to postpone the migration now for a second time, our hope is that this delay ultimately results in a better migration experience for WISCAT libraries and BadgerLink users.

For WISCAT users:

Library staff who work with the WISCAT platform should join the WISCAT/ILL listserv to be kept up to date with WISCAT changes and training by sending a blank email to join-illwiscatlist@lists.dpi.wi.gov, or contact WISCAT staff.

For BadgerLink users:

Stay up to date on BadgerLink by subscribing to the Badger Bulletin. The latest Badger Bulletin post goes into detail about the BadgerLink changes. You can also contact BadgerLink staff directly. 

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For questions about this information, contact Gail Murray (608) 224-5394, Elizabeth Neuman (608) 224-5389

LinkedIn Learning and Wisconsin Public Libraries

Thursday, July 25, 2019

 

On June 28, 2019, LinkedIn released a blog post that informed public libraries of substantial changes to its terms of service that would require patrons to create a LinkedIn profile to access LinkedIn Learning. Creation of such a profile would include provision of a library card number, full name, and an email address. The profile would be set to public by default, which would allow the individual to be searched on Google and LinkedIn.

Other states with Lynda.com accounts (rebranded as LinkedIn Learning) have determined that LinkedIn’s registration process not only still reveals too much of who uses library licensed resources, but also that the terms of use for those accounts provides LinkedIn and Microsoft to collect use patterns and share information with third party partners and advertisers. California State Librarian Greg Lucas recommended that libraries in his state “no longer use or provide LinkedIn Learning...”

Earlier this week the ALA Office for Intellectual Freedom issued a response, urging LinkedIn Learning to reconsider the changes. In the statement, the ALA reinforces that the “Library Bill of Rights and its interpretations maintain that all library users have the right to access library resources without disclosing their personally identifiable information (PII) to third parties, and to be free from unreasonable intrusion into, or surveillance of, their lawful library use.” ALA President Wanda Kay Brown added that such disclosure may violate of some states’ library confidentiality laws.

The Division for Libraries & Technology agrees that the changes to LinkedIn Learning terms of service contradict the user confidentiality requirements detailed in Wis. Stat. sec. 43.30, as it violates the library’s obligation to keep an individual’s use of library resources private. It may also supersede the library’s authority to authenticate patrons.

The SHARE Consortium, comprised of the Arrowhead, Lakeshores, and Kenosha County Federated Library Systems, has already voted to terminate their relationship with LinkedIn Learning based on the upcoming changes in terms of service; the effective date of termination is unknown at this time.

 

Submitted by Shannon Schultz, Public Library Development

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Interlibrary Loan Reminders: Registration Open for ILL Conference, Upcoming Migration to WISCAT Version 6

Wednesday, July 17, 2019

In case you needed a reminder to register for the upcoming Interlibrary Loan Conference on August 21st in Marshfield, here it is! Organized by DPI's Resources for Libraries & Lifelong Learning team, this free one-day conference will provide resource sharing staff with insight into best practices, inspiration, and opportunities for networking. This conference will not be platform-specific or Wisconsin-specific -- we welcome those in- and out-of-state, using WISCAT, OCLC, other platforms, or those simply wanting to learn more about ILL! Find the full details here. Registration will be open until August 1st.

In other interlibrary loan news, WISCAT Version 6 will go live on August 12th, 2019. Details on the migration can be found here and will also be covered in the next WISCAT User Group Meeting webinar on August 8th at 1pm. Webinar login details will be provided in the coming weeks on the WISCAT/ILL Listserv. Documentation is being prepared to share out in the coming weeks to WISCAT users detailing the changes and updates.

Please contact the WISCAT team with any questions.

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