AutoMate: where's the usage?

AutoMate was introduced to BadgerLink users in September of last year and we've received great reviews so far! Powered by the automotive experts at MOTOR, AutoMate provides accurate, authoritative and up-to-date service and repair information for thousands of domestic and imported vehicles. All content comes from the Original Equipment Manufacturers (OEM) and includes step-by-step repair information, diagrams, maintenance schedules, parts and labor estimates, service bulletins and recalls.

As with any electronic resource being able to track usage is extremely important for demonstrating the value of our products, and those of you working on the Annual Report may have noticed that AutoMate statistics weren't included for 2018. While the data is available, the reports are separate from the remainder of the databases and must be specifically requested from EBSCO support. BadgerLink therefore decided a few months of 2018 usage was not worth the extra work on libraries. However, if you wish to receive your library's AutoMate usage report moving forward, please contact your EBSCO rep or general support at support@ebsco.com. The reports only contain session counts and we recommend adding this data to your overall Successful Retrievals of Electronic Information for the 2019 reporting year. Instructions and guidance for doing so will be forthcoming.

We hope you find this new resource a valuable addition to the statewide BadgerLink package! As always, feel free to send us any feedback or questions.

Written by: Elizabeth Neuman, Resources for Libraries & Lifelong Learning