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Unemployment Insurance Update: New Payment Portal

Wednesday, March 22, 2023

Guest post by Wisconsin Department of Workforce Development

The Department of Workforce Development would like to inform you of a new payment portal to make Wisconsin Unemployment Insurance (UI) payments online for UI benefit overpayments or UI employer taxes.

Now anyone may logon to the UI Payment Portal to make a payment to an UI claimant or UI employer account. Examples of potential payers include: claimant, claimant spouse or relative, third party (employer or bank), UI employer, corporate officer, employer spouse or relative, payroll provider, or trustees/attorneys.

As of March 20, 2023, payers will be directed to the online payment portal via which includes FAQs. After logon, payers may use a bank account, credit card, or debit card to securely make a payment.

The DWD is sharing this information so you are aware of this change in making payments to UI.

Please feel free to share this resource with those you provide assistance who may have a need to make a payment to UI (e.g., claimants repaying benefit overpayments).

For questions about making UI payments, contact a collections specialist during business hours, Monday-Friday 8:00am-4:00pm:

UI Employer Account Payments:
(608) 266-9700

UI Claimant Account Payments:
(608) 266-9701

For questions about this information, contact Beth Tomev (608) 266-7410

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