Division of Management Services
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Application Development Team
The Application Development Team provides centralized professional automated information system planning, development, and implementation; empower department staff to query, report, and analyze department data; and ensure effective use of technology.
Our IT projects utilize an agile development framework known as Scrum that increases collaboration with our customers. Scrum is a simple yet incredibly powerful set of principles and practices that help teams deliver products in short cycles, enabling fast feedback, continual improvement, and rapid adaptation to change. For more in depth descriptions and examples of Scrum go to the Scrum Alliance website at www.scrumalliance.org.
Customer Services Team
Our mission is to facilitate the secure collection of accurate information about schools, public libraries, students and education in Wisconsin. DPI uses online data applications to gather limited and timely data from public school districts, private schools, and non-district charter schools to meet the reporting requirements of the Elementary and Secondary Education Act (ESEA).
Data Warehouse and Decision Support Team
The overarching goal of the Data Warehouse and Decision Support Team is to provide tools to facilitate data-driven decision-making for school and district improvement and to assist educators looking to better understand and improve educational outcomes for Wisconsin students. The Data Warehouse and Decision Support team is charged with building, maintaining, and providing user support around the Wisconsin Information System for Education (WISE), a cutting edge decision support environment for internal staff, education practitioners, and the public at large. The team also supports any mandatory federal or state reporting requirements. Leveraging the unique philosophy of data warehouse concepts and technologies, the focus is placed on data integration and easy-to-use interfaces for data analysis. Metadata development and data stewardship programs are crucial to the team's success in achieving these goals.
Instructional Technology Services Team
The Instructional Technology Services Team provides technology leadership, and support for DPI’s mission to provide equitable services to all schools and libraries.
The Information Systems, Security, and Infrastructure (ISSI) and Help Desk teams support the Agency’s work by managing the local and wide area network technology, security, and infrastructure. As the need to protect and secure the infrastructure and data across multiple systems increases the two teams work to provide leadership and guidance that can also be applied to schools and libraries.
Additional team members support the Agency’s webpage, WISELearn, forms and surveys, E-Rate, broadband, and library technology support. These positions provide both direct and indirect support to schools, libraries, students and families.