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Technical Assistance

Using WISEgrants

How to Get Help with WISEgrants

Contact Your Assigned Application Reviewer: If you have questions about program design or allowable costs, contact your assigned reviewer for that specific grant. On the grant application menu, click the Grant Contacts link, in the DPI Contacts section, see the assigned Application reviewer.

Submit a WISEgrants Help Ticket: If you are experiencing something with your application or claim that you think is a bug or otherwise incorrect, or you have a technical support question, please click the blue "submit a help ticket" button to the left to fill out the form. Two guides help to explain how to fill out the form for Subrecipients or DPI Staff.

Accessing WISEgrants

Users must be granted the appropriate application user security role by their agency to view and work with WISEgrants. WISE applications may be accessed with a professional WAMS ID or an approved district email account via WISEhome, a portal that allows authorized users to access their applications and tools in one location and request access to other applications.

Local District Security Administrators (DSAs) grant their staff security roles using WISEsecure. Removing users from WISEgrants, also has to be managed by DSAs in WISEsecure. If you need help finding your DSA, please submit a help ticket using the blue button to the left.

There are two roles that can be assigned for local users of WISEgrants:

  • A WISEgrants Administrator has edit access rights to an agency’s grant applications by default. They

     also have the ability to manage all access rights for WISEgrants Users and add or remove the Authorizer privilege for themselves or other WISEgrants Administrators. To manage access rights, they will navigate to Admin Menu > Maintain User > Edit Access, and select the person whose profile they would like to adjust. There is no limit how many WISEgrants Administrators can be assigned.

  • A WISEgrants User has “edit” or “view only” access to an agency’s grant applications as assigned by an agency’s WISEgrants Administrator.

Please note: if you are assigned the role of WISEgrants User, an additional step must be completed by a local WISEgrants Administrator within WISEgrants to activate access to the grants and features you need. This role starts out as a blank slate to allow it to be fully customizable. If you see an error message when you log in that says "Unable to execute the requested action due to missing access rights" it means no rights have been added for you yet. If you need help finding a list of your WISEgrants Administrators, in WISEgrants, from the blue menu bar, click Reports > Subrecipient WISEgrants Administrators.

DPI staff who need access to WISEgrants should follow these instructions.

For more information about WISEhome and WISEsecure, refer to the WISEhome and WISEsecure Information page.

WAMS IDs and Managing Contact Information
Individuals who need to be assigned access to WISEgrants for multiple agencies must have a professional WAMS ID. To create or update a WAMS ID, visit the WAMS website (this is not a DPI site). If you wish to:

  • Update an existing WAMS ID, click "Profile Management" to change your name, email address or password. Please note that phone numbers that appear in WISEgrants are pulled from WISEhome. To update your phone number, log into WISEhome, click the My Profile tab, update the phone number field and click Save. 
  • Create a new WAMS ID, click "Self-Registration" and follow these instructions for creating a WAMS ID. Be sure to use a professional email address because you will receive automated notifications from the system regarding your agency's application. 

Completing Necessary Forms

Digitally Authorizing Certifications and Assurances

Uploading ESEA Private School Affirmation and CARES Private School Affirmation Forms

Grant Application Guides for 2023-24


Budgeting and WUFAR Combinations

Submitting a Claim

Using the Message Board

  • Message Board Technical Assistance: Information on using the Message Board in WISEgrants. The Message Board is individual to each subrecipient and contains communications between DPI and the subrecipient for each grant.

Managing E-mail Notifications and WISEgrants Administrator Role Changes



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For questions about this information, contact Jessica Bartelt (608) 266-3608

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