WISE CESA Support Staff
WISEsupport staff are CESA employees contracted by DPI to provide first-tier support for WISEdata help tickets. They can help resolve errors and warnings, investigate data discrepancies with school staff as needed, and answer basic questions about WISEdata Portal.
Note: WISEdata Portal can sometimes get confused with WISEdash. WISEdata Portal is the application used to verify that data is pushed from your school information system (SIS) to the DPI via the WISEdata API. WISEdash is a data portal that uses "dashboards," or visual collections of graphs and tables, to display data obtained from the WISEdata Portal. WISEdash provides multi-year education data about and submitted by Wisconsin schools. If you do need assistance with WISEdash, work with your local WISExplore support member. Many resources can be found on the Help for WISEdata, WISEid, WISEstaff page.
We encourage you to connect with your CESA WISEsupport staff to help resolve your WISEdata help ticket needs. Not sure in which of the CESA you’re in? Visit the School Districts by CESA webpage or download the CESA map pdf to help determine which CESA WISEstaff Support person (listed below) to call: