You are here

Help for WISEdata, WISEid, WISEstaff

artifact

Help Pages

Help Ticket Tips

WISE Home page

WISEdata Portal Help

WISEdash for Districts

WISEdash Public Portal

WISEhome Information Page

WISEid: Info, Help and User Guide

WISEstaff: Info, Help and User Guide

Career Education: Info, Help and FAQ

Language Instruction: Info, Help and FAQ

Special Ed: Info, Help and Scenarios

Discipline: Info, Help and FAQ

Roster: Info, Help and FAQ

Snapshot Preparation Guidance

Uncommon WISEdata Situations

Join the WISE Community Teams Channel!

artifact

Training & Support Links

WISE Events Calendar

WISEadmin

WISEtraining

Data Elements

Ed-Fi Credential: Submitting Data to DPI

Release Notes

Notification Portal

Snapshot Data Quality Auditing

Knowledge-Based Articles Portal (KBAs)

Private School Data Reporting 

WISEdash About the Data

WISEsecure User Roles​

Submit a Help Ticket

Submit Feedback

WISE CESA Support Staff 

Weekly User Groups

WISEdata Validation Rule List: This Google Sheets is updated nightly by the DPI.
This link serves as a tool for both LEAs and Vendors to see the full suite of validations that we run.
Use 'Ctrl/Cmd + F' to search for a specific validation.
Bookmark the URL for easy reference.

Community Resources: Join the WISE Community Teams Group

artfact

Already a member? Check out the WISE Community Teams group!

Not a member yet? Please join the DPI Customer Services Team's Microsoft Teams group - WISE Community!

  • Who can join? Anyone!
  • What can I expect? The Customer Services Team will post information here: about DPI systems that affect our school users, notifications about upcoming events, timely reminders and reporting information. Members can also chat with each other – find out who uses your same SIS vendor tool and ask each other questions, get help on how to resolve errors and warnings, and maybe make some new connections!
  • How do I join? To join, complete the following steps:
    • Open a Customer Services Team (CST) Help Ticket.
    • Select “Other” from the applications drop-down menu.
    • Include both your First name and Last Name as you would like to see them appear in the Teams channel.
    • Include your email address.
    • A CST Member will add you to the WISE Community Teams channel.
    • Watch the inbox for the email you provided to us and look for an email from Microsoft. Follow the instructions in the email for how to access the Teams channel.
    • Timeline for gaining full access:

      • Immediate access to: posts and the chat.

      • Full access to WISE Community SharePoint files is granted every Monday, Wednesday, and Friday at 3:00 p.m.. If you joined the WISE Community but cannot access files yet, please be patient as our IT staff uploads members' access in batches. Accounts will normally sync within 15-30 minutes of these batch uploads.

Community Resources: Weekly User Groups

artifact

Visit the WISE Events Calendar page and search for WISE User Group or WISEstaff Weekly User Group.

Click the event you want, and then click "Add to Calendar." Get questions answered by live DPI staff! Both user Groups occur regularly on Tuesday.

Log In via WISEhome

artifact

 

Login to your WISE applications through our secure portal. 

Didn't Find What You Needed?

artifact

The Customer Services Team is here to help!

Please submit a Help Ticket so we may better assist you.

If you have feedback, comments or suggestions about our WISE applications, we would love to hear from you! Click the button below.

Return to WISEtraining