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Check My Educator License Application Status

DPI is currently receiving a high volume of contacts for assistance.  The three most commonly asked questions and their answers are below:

Help with WAMS IDs

Before you can submit an application to DPI, you must register for a Web Access Management Systems (WAMS) user ID.

How to set up a WAMS account

Already have one or more WAMS accounts?

How to start your WAMS account recovery:

Perform a WAMS account recovery for all emails you have. Enter your email address but do NOT enter your User ID to start your WAMS account recovery. Once in the account recovery process you will be prompted to change your password. After you change your password you will be told in parentheses what your correct User ID is. Please make note of that before you terminate the account recovery session. Once you have recovered all WAMS accounts you have, login to ELO with each of your accounts individually. If you can see your licenses, you are logging in with the correct WAMS account. If you are taken through the Onboarding process again, you are not using the correct WAMS account and should try another account.

If you encounter errors in the WAMS account recovery process, please contact WAMS directly.  DPI is unable to help with WAMS recovery because the system is used by many state agencies and is run by the Department of Administration:

Revalidating Life or Lifetime License

Educators, whose Life or Lifetime license was invalidated in July, have until December 31 to revalidate their license. Upon approval of the $45 Request Background Check - Lifetime Licensee [5900] application, the Lifetime license will be revalidated just as if the educator completed the application before June 30. Educators will have until December 31 to complete this application for their license to be revalidated.

Background Checks

DPI is required by law to conduct a background check on each applicant for a Wisconsin educator license regardless of whether it is an initial request or a renewal request.

All educators are required to complete a background check to maintain or revalidate a life or lifetime license. There are directions for how to complete the $45 Request Background Check - Lifetime Licensee [5900].

To find the year in which your most recent background check was submitted, search License Lookup using your name or entity number and check see the “Last Background Check Submitted” field.

When you submit a complete and accurate renewal application before June 30th of the year in which your license expires, Wis. Stat. 227.51 (2) provides that your existing license does not expire until the DPI completes the processing of your renewal application.

Applicants may view their application status in ELO on the Quick Start Menu. If you had multiple applications to submit, each one must be approved separately by DPI.  If DPI has questions about your application you will be contacted by email.  If your application is older than the date below check your email (including the spam or junk folder) to see if you have received communication from DPI.  Note: It takes approximately 12-16 weeks for out-of-state applications to be reviewed.

Current processing times

We are currently processing applications paid on:

  • Lifetime Background Checks: June 3
  • Provisional/Lifetime licenses: Aug 1
  • Initial instate teacher/pupil services: June 26
  • Out-of-state (including out-of-state substitute applications): June 11
  • Substitute: June 18
  • Special Ed. Program Aide (SEPA): Aug 2
  • One-Year License with Stipulations:  July 22
    (last updated 09/06/2019)


How to check your application status

For Applicants:
  1. Access your ELO Account
  2. Go to the “View Transaction Status” section
  3. Check the table below

Note: Licenses and permits issued by the DPI usually have a start date of July 1 and expire on June 30. If you submit a complete and accurate renewal, advancement, or upgrade application before June 30th, Wis. Stat. 227.51 (2) provides that your existing license does not expire until the DPI completes the processing of your application.

DPI reviews each paid application before making the final licensure decision.  The length of this review process may vary due to the complexity of the transaction(s) and the volume of applications received. The review process may take 6-8 weeks or more.  Reviews are delayed if any of the required documents or information are missing.  Only if you are contacted by DPI should you resubmit the C&C questionnaire, edit information, or upload additional documents.  You will be notified via email regarding the final licensure decision.

How to check a license status

  1. Go to the ELO License Lookup
  2. Search by name or the educator's entity (file) number
  3. Find the educator’s specific license(s) for which you are looking on the Details page
  4. Use the table below to better understand the license status

*All paid applications will be reviewed by DPI. The length of the review process (and possible approval) will vary due to the complexity of each application and overall volume of applications received. This process may take at least 6-8 weeks.


DPI contacted me about missing information. How do I submit the missing information?

  1. Access your ELO Account
  2. Navigate to the “View Transaction Status” section of the Quick Start Menu
  3. Click “View Details” and review the deficiencies listed
  4. Click “Edit App” to enter information based on the DPI request.  Be sure to review each screen of the application.
  5. Click “Submit” from the Summary  page and respond to the Attestation
  6. Click “Submit” and wait for your confirmation email.

 

DPI contacted me about missing documents. How do I add them?

  1. Access your ELO Account
  2. Navigate to the “View Transaction Status” section of the Quick Start Menu
  3. Click “View Details” and review the deficiencies listed
  4. Click “Submit Additional Doc(s)” based on the DPI request
  5. Click “Choose File.”  Find the document on your computer.
  6. Click “Attach.”  Repeat steps five and six as many times as necessary until all documents are uploaded.
  7. When finished click "Submit" and then "Done."
 
 

How do I print my license certificate?

  1. License certificates are only available when the license status is either Current or Next License Cycle Approved.  You will receive an automated email confirming the license is ready for printing.  Steps to print the certificate:
  2. Access your ELO Account
  3. Navigate to the “Manage Your Existing Licenses” section of the Quick Start Menu
  4. Choose “Print license certificate” from the drop down menu and click “Go!”
  5. Based on your browser’s default behavior, a file will be available for you to open or download.

Note: If you are printing your license certificate before July 1, there are two pages to the document.  The first page is your current license and the second page is your new license.