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Tips for Password Protected Transcript Files

Updates on the Professional and Master Educator License conversion to Lifetime Licenses; the Background Check application

Important Notice

We continue to work with our vendor on the conversions from “Professional Educator” to “Lifetime Educator.” Please note that educators who hold a valid “Professional" or "Master" Educator License with NO statutory stipulations are already considered to have a “Lifetime License,” even though that status is not currently reflected on our website. At this time there is NO ACTION REQUIRED by educators. Once the conversion is completed we will inform license holders and other stakeholders of the update to our system.

Additionally, Act 59 requires DPI to run a background check every five years on every educator who holds a lifetime license. At this point in time, the Lifetime License background check process has not been finalized because we need to get the Lifetime licenses issued. Once the new process is in place, we will notify those educators who need to have a DPI background check this year and provide instructions.

If your transcripts come in a password protected portfolio, you need to EXTRACT the pdf from the portfolio to remove the password requirement.  To do so:

  1. Access the transcript per the email you receive from NSC.
    1. It’s in a “portfolio” format so it can be bundled with the security features.
    2. Download the transcript to your computer.
  2. Start your Adobe Reader/Adobe Acrobat program
    1. File > Open > [the NSC transcript just downloaded]
    2. Double-click the image to open the transcript
  3. On the Adobe menu bar, do:
    1. File > Extract File from Portfolio
    2. RENAME the extracted pdf. We suggest adding your last name and ELO id number.
    3. CONFIRM that the extracted, renamed file opens and does NOT ask for a password.
    4. If not, then repeat the process.
  4. Upload the EXTRACTED pdf file with the new filename to DPI.  Please do not send the NSC portfolio. We will not be able to open it to confirm your credits.